Support - How to Fix Installation problems with OTrader Investment Portfolio management Software

Testimonials

"Much easier than previous software - and easier to start. I was expecting difficulties but so far so good. "
-Hans Bluhm-

"No trader should be without this all in one package tool. "
-Adrian Yeow-

"I get paper reports from the broker. I can match these with Otrader and check that every trade is as expected. "
-R Bouwer-

"A clear, organised mind lays the foundation for a successful trader. If you want to streamline trading administive tasks, learn critical lessons from your trading history, and free up more time for research and analysis, you have stumbled upon the most essential tool for an option trader. OTrader is modern, intuitive software so you will be up and running in minutes. OTrader has saved me much time and precious money."
-M Murphy -

"Just wanted to congratulate you on the new OTrader, its fantastic. I'm really enjoying using it and the new features. In particular the DDE connectivity and the ability to trade Equities and Warrants. Great job!"
-C Harrison-

"Otrader has presented itself as the answer to the paper management of trading "
-Peter Simons-

"OTrader for me is a tool which I use to not only keep track of my trades but also to keep track of my thoughts when I enter a trade allowing me to analyze my psychology for each trade.I have found It is simple to use and the reports generated are very useful in refining my trading techniques to be much more profitable. "
-W Teasdale-

"The presentation of data makes checking against trading statements simple. "
-Robin Blackburn-

Installation problems? Check here we may have an answer for you

More Options :

All the following files are supplied by Microsoft. These are common files so you may already have them installed on you machine. Without analysing each computer individually there is no way to determine if you have already have them installed. If you're experiencing problems please download and install the appropriate files. If your are still experiencing problems then please make a support request here.

Windows 95

If you are a Windows 95 user there are two steps required to upgrade your system.
PLEASE NOTE: The files must be installed in the order they are listed.

File Name:	Description and more information	File Size
DCOM95 1.3	DCOM95 for Windows 95, version 1.3	1200 KB
mdac_typ.exe	Microsoft Data Access Components (MDAC) 2.5	7673 KB
InstMsiA.exe	Windows Installer 2.0 Redistributable for Windows 95, 98, and Me	1670 KB
mdac_typ.exe	Microsoft Data Access Components (MDAC) 2.5	5263 KB

Windows 98

If you have Windows 98 and are experiencing problems then these updates will be required.
PLEASE NOTE: The files must be installed in the order they are listed.

File Name:	Description and more information	File Size
DCOM98 1.3	DCOM98 for Windows 98, version 1.3	1200 KB
mdac_typ.exe	Microsoft Data Access Components (MDAC) 2.5	7673 KB
InstMsiA.exe	Windows Installer 2.0 Redistributable for Windows 95, 98, and Me	1670 KB
mdac_typ.exe	Microsoft Data Access Components (MDAC) 2.7	5263 KB

Windows ME / Windows 2000

If you are experiencing problems with installation and or problems with creating new portfolios you may require this update.

File Name:	Description and more information	File Size
mdac_typ.exe	Microsoft Data Access Components (MDAC) 2.7	5263 KB

Windows Installer

OTrader setup use a technology called Windows Installer. If your operating system is not using the same version of Windows Installer you may encounter the following error message:"This installation package cannot be installed by the Windows installer service. You must install a windows service pack that contains a newer version of the windows installer service." If you do encounter this error message you will be required to download the following updates form the Microsoft website.

File Name:	Description and more information	File Size
InstMsiW.exe	Windows Installer 2.0 Redistributable for Windows NT 4.0 and 2000	1781 KB
InstMsiA.exe	Windows Installer 2.0 Redistributable for Windows 95, 98, and Me	1670 KB

Windows NT 4

If you are using Windows NT 4 then it is recommend that you have the latest service packs from Microsoft. Click here to view the latest service packs for NT4 from MicrosoftHelp on help

Help on Help

If you encounter problems viewing the help file try this update. Please read the information at Microsoft before downloading.

File Name:	Description and more information	File Size
Hhupd.exe	Windows HTML help update information	1781 KB

Internet Explorer

OTrader requires version 4 or higher of Internet Explorer. The latest version can be downloaded free from Microsoft

File Name:	Description and more information	File Size
ie6Setup.exe	Internet Explorer home page	1781 KB

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